My take on making Datovka more user-friendly + an improved UI 

A proposition of design adjustments of the Datovka application with the creation of new components. The goal of this project was to improve the UX (especially the user flow for sending a message) and building a more friendly and clear design. 

Motivation

The idea for a redesign came from my own experience with this web application, and also the feedback I received from a family member, who is helping people establish and set up datova schranka and reported that their user experience is usually a problem, especially for older people who are not very confident with using complex web applications. 


The government legally requires all businesses and contractors to use datova schranka from 2023, which was a reason more for me to try and look into it and come up with some improvements that would make datova schranka a little more pleasant tool to work with. 


The main reported issues are: 

Old design - home

New design - home

Design notes

The current Datovka design is based on Google's Material Design. I took a turn to a slightly different look and feel of the tool, adding more interactive elements and making the design feel more "alive" (e.g. tooltips, color changing on hover, etc.). 

I did keep the base of material design in the layout, as it needs to have a professional and universal look with not much space for experiments and styling. 

I decided for a clean design with lots of white space, with emphasis on removing repeating, unnecessary or needlessly overwhelming information. 

Old design - message detail

New design - message detail

Old design

New design

Design steps